Shoe Repair in Almaty — Prices from 500 ₸ | Atelier «Azhur»

Shoe Repair in Almaty

We repair shoes of any complexity: zipper replacement, heel taps, soles, stitching. Turnaround from 1 day.

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Atelier «Azhur» — clothing tailoring and repair in Almaty

Shoe Repair in Almaty

We repair shoes of any complexity: zipper replacement, heel taps, soles, stitching. Turnaround from 1 day.

services

What We Do in Shoe Repair

Zipper Replacement

We install zippers of any length: on boots, shoes, sneakers.

Sole Repair

We glue, stitch, replace soles entirely or partially.

Heel Taps and Heels

We install polyurethane heel taps, repair heels.

Stitching and Seams

We restore burst seams, reinforce weak spots.

Hardware replacement

We replace laces, insoles, elastic bands, buckles.

Care and Dyeing

We clean, dye, restore color of suede and leather.

What We Do in Shoe Repair

services

Sole

We glue, stitch, replace soles entirely or partially.

Zippers

We install zippers of any length: on boots, shoes, sneakers.
We replace laces, insoles, elastic bands, buckles.

Seams

We restore burst seams, reinforce weak spots.

Consultation

Free, by appointment
Come in or write to WhatsApp

Heel Taps

We install polyurethane heel taps, repair heels.

advantages

Why Choose Us for Shoe Repair in Almaty

01

Professional Equipment

Stitching, pressing glue, and heel taps — on professional machines.

02

Materials That Last

Polyurethane heel taps, shoe glue, leather and matching threads — for your pair.

03

Urgent and On Time

Heel taps and minor repairs — in 15–30 minutes while you wait, complex work — in 1–3 days.

04

Price upfront and guarantee

We quote the exact price before starting, and provide a warranty on major work.

Why Choose Us for Shoe Repair in Almaty

Professional Equipment
Stitching, pressing glue, and heel taps — on professional machines.
Materials That Last
We have a calm, warm atmosphere — your task is simply to trust
and pick up an item that fits perfectly
Urgent and On Time
Heel taps and minor repairs — in 15–30 minutes while you wait, complex work — in 1–3 days.
Price upfront and guarantee
We quote the exact price before starting, and provide a warranty on major work.

advantages

about us

About the atelier «Azhur»

Atelier «Azhur» in Almaty

«Azhur» — atelier at Birzhan St., 4 k2 in Almaty. We repair shoes since 2015: zipper replacement, heel tips, soles, stitching. We work with leather, suede, textile. 30-day warranty. Prices from 500 ₸. We accept cash and Kaspi.

A cup of coffee at the atelier

And we also treat you to natural coffee and aromatic freshly brewed tea with candies or cookies. Come, we'll be glad to see you :)

«Azhur» at Birzhan, 4 k2 — shoe repair of any complexity. 8 craftsmen, 30-day warranty, prices from 500 ₸. Leather, suede, textile. Open daily.

Your item is handled by craftsmen with 9–18 years of experience: in leather and fur, hardware, outerwear, and fit adjustment.

We select fabrics, threads, and hardware from trusted manufacturers — tailored to the specific item, season, and wear pattern.

We love our work and want your clothes to bring you joy. Quality and your trust are our top priorities.

About the atelier «Azhur»

And we also treat you to natural coffee

and aromatic freshly brewed tea with candies or cookies. Come, we'll be glad to see you :)

about us

price list

Shoe Repair Prices in Almaty

The cost depends on the item, fabric, and scope of work. We will give the exact price after consultation and measurement.

ServicePrice
Zipper replacement on bootsfrom 3,000 ₸
Zipper replacement on shoesfrom 2,500 ₸
Heel tap installationfrom 2,000 ₸
Full sole replacementfrom 8,000 ₸
Heel repairfrom 3,000 ₸
Stitching along the seamfrom 1,500 ₸

Minimum prices 'from' are indicated. The final cost depends on complexity — we'll calculate in the calculator below or in WhatsApp.

calculator

Shoe repair cost calculator

Build your order with buttons — we'll show an estimate and continue the calculation in WhatsApp. No calls or forms.

What You Need
Quantity1
Approximate select service
Write to WhatsApp

The calculation is approximate. The exact cost will be given after inspecting the item and taking measurements.

Steps

How we repair shoes: stages

Bring your shoes, we inspect, agree on price and deadline — pick up in 1-3 days.

  1. 01

    Inspection and diagnostics

    The master inspects the pair in front of you: checks the sole, heels, seams, hardware, and condition of leather or suede. He immediately tells you what is worn or broken, what can be restored, and what is better to replace. You get the exact cost and deadline before work begins — no surprises at the end.

  2. 02

    Agreement and acceptance for work

    You confirm the scope of work, choose materials — for example, polyurethane or rubber heel taps, sole type, dye color. All details and price are recorded in a receipt and handed to you. From this moment, a specific master is responsible for your shoes.

  3. 03

    Preparation

    We clean the shoes from dirt and old glue, degrease the work areas, and dry if necessary. We select threads to match the color, professional shoe glue, leather, and heel taps for your model. Proper preparation is half of a durable repair.

  4. 04

    Repair

    We stitch on an industrial machine, glue under a press, install heel taps and half-soles, replace zippers, insoles, and elastics. We work with professional equipment and materials that withstand daily wear and don't fall off after a week.

  5. 05

    Quality Control

    We check the strength and evenness of seams, heel symmetry, how the sole sits, and the neatness of dyeing. We bend, load, and inspect the pair from all sides to ensure it looks neat and lasts a season. If anything is not perfect, we redo it before handing over.

  6. 06

    Delivery and warranty

    We call or message on WhatsApp when ready. You try on the pair on the spot, check the result, and pay only when everything is satisfactory. We provide a warranty on major repairs and advise on care to make your shoes last longer.

Team

Shoe repair masters

Your item is handled by craftsmen with 9–18 years of experience: in leather and fur, hardware, outerwear, and fit adjustment.

Gulnara Akhmetova — Chief Designer-Modeler

Gulnara Akhmetova

Chief Designer-Modeler

18 years of experience

Creates patterns from scratch for any figure — the fit is perfect from the first fitting.

Sergey Kim — Leather and Fur Master

Sergey Kim

Leather and Fur Master

12 years of experience

Brings leather jackets and fur coats back to life — restoration, lining replacement, restyling

Aigerim Nurlanova — All-Round Tailor

Aigerim Nurlanova

All-Round Tailor

9 years of experience

Takes on any alteration — from hemming to complete restyling of a finished garment

Yelena Tsoy — Repair and Fitting Master

Yelena Tsoy

Repair and Fitting Master

15 years of experience

Adjusts to the figure so that the garment fits like made-to-measure

Dinara Seitkazina — Cutter

Dinara Seitkazina

Cutter

11 years of experience

Cuts complex fabrics — silk, chiffon, suiting — without distortion or excess waste

Marat Zhunusov — Men's Wear Tailor

Marat Zhunusov

Men's Wear Tailor

14 years of experience

Sews and adjusts suits and shirts — sets the sleeve, shoulder and waist flawlessly

Olga Pak — Sewing Technologist

Olga Pak

Sewing Technologist

16 years of experience

Develops the sewing sequence and ensures every garment is finished cleanly on the inside

Assel Beketova — Embroiderer

Assel Beketova

Embroiderer

8 years of experience

Hand and machine embroidery, monograms and logos on any fabric

Timur Ospanov — Hardware Replacement Master

Timur Ospanov

Hardware Replacement Master

7 years of experience

Replaces zippers on jackets, boots and bags in one day, neatly and durably

Natalya Li — Curtain and Textile Master

Natalya Li

Curtain and Textile Master

13 years of experience

Sews curtains and lambrequins exactly to the window, with proper draping and fabric weight

Zhanna Suleimenova — Dress and Evening Wear Tailor

Zhanna Suleimenova

Dress and Evening Wear Tailor

10 years of experience

Sews custom dresses for figure and occasion — from business to evening

Andrey An — Outerwear Master

Andrey An

Outerwear Master

17 years of experience

Repairs and alters coats and down jackets — insulation, new lining, fit

cases

Our shoe repair work

Real work of the Azhur atelier: one item — one story and precise handwork.

Leather boots before repair
Before
Leather boots after repair
After
Anna

Zipper and heel tip replacement

Request: Broken zipper, worn heel tips

We did: Replaced zipper with a new one, installed polyurethane heel tips

from 5000 ₸ · master Elena Tsoi

Suede boots before repair
Before
Suede boots after repair
After
Marat

Dyeing and lace replacement

Request: Faded suede, torn laces

We did: Dyed to original color, replaced laces with waxed ones

from 3500 ₸ · master Sergey Kim

Nike sneakers before repair
Before
Nike sneakers after repair
After
Daniyar

Sole gluing

Request: Sole detached at the front

We did: Cleaned, glued with special adhesive, clamped for 24 hours

from 1500 ₸ · master Timur Ospanov

Patent leather shoes before repair
Before
Patent leather shoes after repair
After
Yulia

Heel repair

Request: Chipped heel, scratches on patent leather

We did: Restored heel, covered scratches, polished

from 3000 ₸ · master Andrey An

Ugg boots before repair
Before
Ugg boots after repair
After
Olga

Insole replacement and stitching

Request: Worn insole, seam split at the heel

We did: Replaced insole with an anatomical one, stitched the seam

from 3000 ₸ · master Aigerim Nurlanova

Stiletto heels before repair
Before
Stiletto heels after repair
After
Sveta

Heel tip installation and protection

Request: Worn heel tips, heel started clicking

We did: Installed heel tips with metal core, reinforced the heel

from 2000 ₸ · master Olga Pak

Mid-season boots before repair
Before
Mid-season boots after repair
After
Alexey

Sole replacement

Request: Sole worn through to holes

We did: Removed old sole, glued new polyurethane sole

from 8000 ₸ · master Elena Tsoi

Thigh-high boots before repair
Before
Thigh-high boots after repair
After
Katya

Shaft taking in

Request: Wide shaft, loose

We did: Tapered shaft by 3 cm on the inside, preserved hardware

from 4000 ₸ · master Sergey Kim

useful

Shoe repair in Almaty: when to fix rather than buy new

Timur Ospanov Repair and hardware master Published: Updated: 7 min read

Shoe repair in Almaty: when to fix rather than buy new

Every autumn and spring, Almaty residents bring boots, sneakers, and shoes to workshops. In 2025, the average bill for shoe repair in the city increased by 15% due to rising material costs, but demand did not drop — people realized that a good pair is easier to repair than to find a replacement. We at the atelier «Azhur» (Birzhan St., 4 k2) have been repairing shoes for 8 years and know when repair is beneficial and when it is not.

What types of shoe repair we do at «Azhur»

Heel tip replacement and sole protection

The most common order is replacing heel tips. If only the heel is worn, there's no need to replace the entire sole. We install polyurethane heel tips — they last 3–4 months with daily wear. Price — from 1500 ₸ per pair. Sole protection (applying a thin layer of rubber) extends the life of boots by a year, costs from 3000 ₸.

Zipper replacement on boots and shoes

Zippers are the weak point of winter footwear. If the slider splits or teeth crumble, we replace the entire zipper. On high boots, the work takes 2–3 days, price — from 4000 ₸. We use YKK zippers — they break less often.

Repair of torn upper and lining

Leather toe worn through to holes? Lining worn out? We select a patch matching the leather color or install a new lining made of natural suede. Cost — from 3500 ₸. If the damage is larger than 3 cm, replacing the entire part may be needed — from 6000 ₸.

How to choose a shoe repair master in Almaty

Check what materials the master uses

A good master works with polyurethane, thermoplastic rubber (TPU), and natural leather. If they offer 'universal glue' for the sole — run. At «Azhur», we use only professional Bostik glue and lavsan threads — they don't rot from moisture.

Ask about the warranty on the work

We give a 30-day warranty on heel tip and zipper replacements. If a heel tip falls off earlier — we'll redo it for free. The average workshop in Almaty doesn't offer a warranty, so check in advance.

Look at the equipment

Quality repair requires a leather sewing machine (like Juki or Pfaff), a heel tip press, and shoe lasts. If the master works on a household machine — the seam will be weak. We use industrial equipment, so the seam lasts for years.

Shoe repair timelines and costs: what they depend on

Complexity of damage

Simple heel tip replacement — 1 day. Zipper replacement on boots — 2–3 days. If the lining needs to be replaced or the entire sole replaced — from 5 days. Urgent repair (within 1 day) costs 50% more.

Shoe materials

Natural leather takes longer to repair than faux leather — it's harder to match color and texture. Patent leather is more difficult to glue, so the price is 20% higher. Sports shoes with mesh are tricky to weld — often it's easier to replace the entire sole.

Seasonality

In autumn and spring, orders peak. In October 2025, the queue for repairs at Azhur reached 10 days. In summer and winter, workload is lower, and turnaround times drop to 1–2 days. Plan your repair in advance if you need your shoes by a specific date.

Type of workWhat’s includedTimeFrom, ₸
Heel tip replacementRemove old tips, install polyurethane ones, sand1 day1500
Sole preventive maintenanceApply rubber sole patch, trim, sand1 day3000
Zipper ReplacementRemove old zipper, install new YKK, check operation2–3 days4000
Upper repair (patch)Match leather, cut, glue, stitch2–3 days3500
Full sole replacementRemove old sole, match new one, glue, stitch5 days8000

When shoe repair is cheaper than buying new

If the shoes are high-quality and beloved

A pair of leather shoes costing 60,000 ₸ will last 5–7 years with regular repairs. Replacing heel tips every season (1,500 ₸ × 2 times a year) and preventive maintenance (3,000 ₸ every two years) will cost 6,000–9,000 ₸ per year. A new similar pair costs 60,000 ₸. The savings are obvious.

If the damage is local

A torn seam, detached sole, broken zipper — that's 2,000–5,000 ₸. New shoes cost 10–20 times more. Even if the repair costs 10,000 ₸, it's cheaper than buying new.

If the shoes are a rare size or model

In Almaty, it's hard to find size 46 shoes or narrow lasts. If your pair fits perfectly, repair is the only sensible option. At Azhur, we repair shoes of all sizes and shapes, preserving the fit.

How to extend the life of shoes after repair

Dry your shoes properly

After rain or snow, don't place shoes on a radiator — the leather will crack. Use wooden shoe trees or newspaper. Electric dryers with UV lamps kill fungus and dry in 4–6 hours.

Clean and treat regularly

Treat leather shoes once a month with wax cream. Suede — with a water-repellent spray. This prevents cracking and extends sole life. We sell professional products at the atelier.

Replace heel tips before the heel wears down

If the tip wears down to the metal part of the heel, repair will cost more — the entire heel must be replaced. Check tips every 2–3 months. Timely replacement costs 1,500 ₸, not 5,000 ₸.

What to keep in mind

Shoe repair in Almaty is cost-effective if the shoes are high-quality and the damage is local. Average repair cost: 1,500 to 8,000 ₸, turnaround: 1 to 5 days. To avoid overpaying, choose a workshop with a guarantee, industrial equipment, and professional materials. Extend shoe life with proper drying and timely heel tip replacement. In Almaty, there are few addresses with good service — check reviews on 2GIS and Google Maps.

reviews

Shoe repair reviews

4.9

Our rating
26 reviews on the website

4.8

Google
214 reviews

4.9

Yandex
168 reviews

4.7

2GIS
96 reviews

504

Total reviews
website + maps

✓ verified2GIS

I've been using Azhur atelier's services for a long time, but this time I came with a special problem. My favorite high-heeled shoes, which I wore to a friend's wedding, had completely worn out at the toes. I thought they were beyond saving, but I decided to give it a try. Master Elena Tsoi immediately reassured me, saying everything was possible. She carefully matched the leather color, and in three days I got my shoes back like new. Even the color matched perfectly, although I was afraid the patch would be visible. Elena explained that they use special glue and paint that don't damage the material. Now I can wear my shoes again, and no one notices they were repaired. I'm very grateful for the professionalism and attention to detail. By the way, the price was quite reasonable — 3,500 tenge. I'll definitely come again if something happens to my other shoes.

Customer photo
Azhur workshop: Asiya, thank you for your review! Elena Tsoi is indeed a master of her craft. We're glad we could bring your favorite shoes back to life. We look forward to seeing you again!
Asiya Kassymova№ 2024-0315 ·
Yandex

I ordered boots from AliExpress, but the sole was glued on with superglue and started coming off after just a month. I had to find a workshop. At Azhur, master Sergey Kim looked at them and said they needed to be professionally reglued with treatment. He removed the old sole, cleaned it, glued it with a special compound, and even stitched the edge for durability. I was really worried the boots would fall apart, but Sergey explained it's a standard procedure. In the end, I've been wearing them for six months—everything's great, even better than before. The only downside was having to wait three days instead of the promised two, but the master warned that more time was needed for the glue to dry. But the quality is excellent, price 5000 tenge. I recommend it, especially Sergey—he's a true pro.

Azhur workshop: Dmitry, thank you for your review! Sergey Kim knows his craft. Sorry for the delay, but quality is more important. We'll be happy to help again!
Dmitry Sokolov№ 2024-0722 ·
✓ verifiedGoogle

I had a problem with my favorite winter boots—the zipper broke completely. Not just the pull tab came off, but the zipper itself split. At the Azhur atelier, master Timur Ospanov said the whole zipper needed to be replaced because the old one was worn out. I agreed, even though it wasn't cheap—4500 tenge. Timur carefully matched the zipper color so it wouldn't differ from the original. The work took two days. Now the boots are like new, the zipper runs smoothly. I was even surprised that such a quality replacement was possible. The only thing is, at first the master seemed a bit gruff, but then he became friendlier. In the end, everything's great, thanks to Timur for the quality repair. I'll recommend it to friends.

Alina Shevchenko№ 2025-0110 ·
Website

I decided to get my fitness sneakers repaired—the sole was worn down to holes at the heel. I was about to throw them away, but a friend recommended Azhur. Master Andrey An looked at them and said the sole could be built up with special rubber. I was skeptical at first, but he showed me examples of his work—it looked good. After four days, I picked them up, and indeed the sole was like new, even thicker than before. I feel confident during workouts, nothing slips. True, there was a slight rubber smell on the first day, but it faded. The work cost 3800 tenge, which is cheaper than new sneakers. Andrey was polite and explained in detail how to care for them. I'll definitely come back.

Customer photo
Azhur workshop: Natalya, thank you for your review! Andrey An is glad he could extend the life of your sneakers. We look forward to seeing you again!
Natalya Kim№ 2024-1105 ·
✓ verified2GIS

I brought in hiking boots for repair—the sole was peeling off at the front. At the Azhur atelier, master Aigerim Nurlanova took the order and said it would be done in two days. But when I came to pick them up, the sole wasn't fully glued—there was a small gap. Aigerim apologized and immediately re-did it on the spot; I had to wait an hour. In the end, everything's fine, the gap is gone, the glue is strong. I'm satisfied, though there's a slight bad taste. But the master was very polite and offered a 10% discount on the next repair. So I'll give it a 4, but I recommend it—you can see they try. Price 3000 tenge.

Azhur workshop: Yerzhan, we apologize for the oversight. Thank you for giving us a chance to fix it. Glad everything turned out well in the end. We'll be waiting for you again!
Yerzhan Bekzhanov№ 2025-0618 ·
Yandex

I had a very delicate job—needed to replace heel tips on patent leather shoes. I was afraid they'd ruin the finish. At Azhur, master Olga Pak reassured me, saying they work with patent leather often. She carefully removed the old tips without damaging the patent leather and put on new ones made of quality polyurethane. The shoes look perfect, you can't even tell they've been repaired. Olga also advised on how to care for patent leather shoes. Very satisfied, price 2500 tenge. I'll definitely come back to her. Now I'll recommend it to my friends.

Azhur workshop: Olga, thank you for the kind words! Master Olga Pak is indeed a pro with patent leather. Glad to help!
Olga Pak№ 2024-0930 ·
✓ verified2GIS

I wore my favorite suede ankle boots for three seasons, but the sole wore down to holes. I thought about throwing them away, but decided to try repairing them at Azhur. Master Yelena Tsoi examined the shoes and said she could put a new heel cap and sole. They replaced them in two days, perfectly matching the rubber. Now the boots are like new, not even slippery. I'm so glad I didn't throw them away. They also fixed the zipper on the left boot, even though I only asked for the sole. Service is top-notch. The price came to 4500 tenge, quite reasonable for such work.

Customer photo
Azhur workshop: Thank you, Aliya! Glad we could extend the life of your boots. Come again!
Aliya Temirkhanova№ 2025-0312 ·
Yandex

I had leather moccasins that I wore for several years. The leather cracked at the crease and a hole appeared. I thought repair wouldn't help, but at Azhur the master said they could replace the piece of leather with an insert. I handed them over, and after a week I picked them up—the insert was perfectly matched, the stitches were neat, the color matched. Now the moccasins look as good as new.

Askhat Nurgaliyev№ 2025-0422 ·
✓ verifiedYandex

Remont baletok: nado bylo smenit podoshvu. Otdala Elene Tsoy, ona podskazala kakoy material luchshe. Vse ochen krasivo i deshevo, 2500 tenge.

Yana№ 2025-0189 ·

questions

Frequently Asked Questions about Shoe Repair

How long does shoe repair take?

Usually 1-3 days. Urgent repairs (zipper replacement, heel tips) are done in 1 day. Complex work—sole replacement—up to 5 days.

Do you provide a warranty on repairs?

Yes, 30 days on all types of work. If a seam comes apart or a heel tip comes off, we redo it for free.

What payment methods do you accept?

Cash, Kaspi transfer, Visa/Mastercard cards. For orders over 5000 ₸, a 50% prepayment is possible.

Can you repair shoes if they are heavily worn?

Yes, we restore even old shoes: replace soles, heels, insoles, stitch. We'll assess on the spot and tell you what's possible.

Do you only work with leather shoes?

No, we repair shoes made of leather, suede, nubuck, textile, synthetic materials. We use appropriate threads and glue for each type.

How much does zipper replacement on boots cost?

From 3000 ₸. The price depends on the zipper length and access difficulty. The exact cost will be quoted by the master after inspection.

Can shoes be repaired if they are torn along the seam?

Yes, stitching along the seam costs from 1500 ₸. If the seam has come apart, we re-stitch with strong threads.

Do you stretch shoes?

Yes, we stretch shoes by 0.5-1 size in 1 day. Cost from 2500 ₸. We use special stretchers and sprays.

Do I need to book in advance?

Preferably, but you can come without an appointment. If the master is busy, we'll suggest a time. Booking by phone or Instagram.

blog

Blog about Shoe Repair

Useful articles about tailoring, repair and clothing care.

How often should heel tips be replaced on shoes?
Tips

How often should heel tips be replaced on shoes?

We tell you when it's time to replace heel tips and how to extend the life of heels.

What to do if your shoes get wet
Care

What to do if your shoes get wet

Causes of wetness and waterproofing methods: from impregnations to sole replacement.

Repairing zippers on boots: when it's easier to replace
Repair

Repairing zippers on boots: when it's easier to replace

Why you shouldn't sew a zipper but replace it instead — and how much it costs.

How to choose a shoe repair workshop in Almaty
Selection

How to choose a shoe repair workshop in Almaty

Criteria: warranty, turnaround time, reviews. Comparing with Azhur.

Why shoes squeak and how to fix it
Tips

Why shoes squeak and how to fix it

Main causes of squeaking and remedies: from lubrication to insole repair.

Caring for suede shoes in winter
Care

Caring for suede shoes in winter

How to clean and protect suede from salt and moisture during Almaty winter.

contacts

How to Find Us

Address
Almaty, Birzhan St., 4 k2

Working Hours
Mon–Sat 10:00–20:00, Sun 11:00–18:00

Phone
+7 (777) 042 70 84

How to Find Us

contacts

Address:
Almaty, Birzhan St., 4 k2
Working hours:
Mon–Sat 10:00–20:00, Sun 11:00–18:00
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+7 (777) 042 70 84