Azhur Atelier Almaty — tailoring and clothing repair

Atelier Almaty

Your favorite item will fit perfectly again, and a new one will look like from a magazine. We hem, alter and sew to order: exact deadlines are fixed in the receipt, rework is free.

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Atelier «Azhur» — clothing tailoring and repair in Almaty

Atelier Almaty

Your favorite item will fit perfectly again, and a new one will look like from a magazine. We hem, alter and sew to order: exact deadlines are fixed in the receipt, rework is free.

services

What We Do

Custom tailoring

Dresses, suits and clothing according to your measurements and sketch. From the first fitting to the finished look that fits only you. Dress tailoring from 30,000 ₸.

Fitting

We take in, let out and fit the item perfectly to your silhouette. Ready-made clothes from the store will start to look custom-made. From 4,000 ₸.

Curtains and Textiles

Tailoring and fitting of curtains, drapes and home textiles to your windows and interior. We carefully take measurements. From 3,000 ₸ per meter.

Leather and Fur Items

Repair and restoration of leather and fur items: lining replacement, hardware replacement, shape restoration. From 6,000 ₸.

Consultation and Measurement

We'll discuss your task for free, take measurements and suggest the best solution. Come to the atelier or write to us on WhatsApp.

What We Do

services

Hemming trousers and jeans, zipper replacement, darning and restoration of favorite items. Hemming from 2,500 ₸, zipper replacement from 3,500 ₸.
Dresses, suits and clothing according to your measurements and sketch. From the first fitting to the finished look that fits only you. Dress tailoring from 30,000 ₸.
We'll discuss your task for free, take measurements and suggest the best solution. Come to the atelier or write to us on WhatsApp.

Fitting

We take in, let out and fit the item perfectly to your silhouette. Ready-made clothes from the store will start to look custom-made. From 4,000 ₸.

Consultation

Free, by appointment
Come in or write to WhatsApp
Repair and restoration of leather and fur items: lining replacement, hardware replacement, shape restoration. From 6,000 ₸.

advantages

Why Choose Us

01

Masters with 9–18 years of experience

Designers and tailors with 9–18 years of experience, on the market since 2012 and over 40,000 orders.

02

We'll Make It by the Date

Urgent repair in 20–30 minutes on the day of request, tailoring in 7–14 days.

03

Price in the receipt before start

We state and fix the exact amount before starting work — not a tenge extra.

04

Fits Your Figure

3 fittings for tailoring. If it doesn't fit, we'll alter it for free within 14 days.

Why Choose Us

Masters with 9–18 years of experience
Designers and tailors with 9–18 years of experience, on the market since 2012 and over 40,000 orders.
We'll Make It by the Date
We have a calm, warm atmosphere — your task is simply to trust
and pick up an item that fits perfectly
Price in the receipt
before start
We state and fix the exact amount before starting work — not a tenge extra.
Fits Your Figure
3 fittings for tailoring. If it doesn't fit, we'll alter it for free within 14 days.

advantages

about us

About the atelier «Azhur»

Atelier «Azhur» in Almaty

We opened 'Azhur' because we believe a well-fitting garment changes how a person feels. Here, we don't rush or cut corners—every task, from hemming trousers to sewing a dress, we handle as craftsmen entrusted with something beloved. Come to Birzhan St., 4 k2: we'll show fabrics, take measurements, and together figure out how to make your clothing truly yours.

A cup of coffee at the atelier

And we also treat you to natural coffee and aromatic freshly brewed tea with candies or cookies. Come, we'll be glad to see you :)

We opened 'Azhur' because a well-fitting item changes how a person feels. Here we don't rush: every task — from hemming to a dress from scratch — we handle as masters entrusted with something beloved.

Behind every stitch is a living person with years of experience and a love for the craft. A designer, tailors, and leather and fur craftsmen who treat your garment as carefully as their own.

We select fabrics, threads, and hardware from trusted manufacturers — tailored to the specific item, season, and wear pattern.

We love our work and want your clothes to bring you joy. Quality and your trust are our top priorities.

About the atelier «Azhur»

And we also treat you to natural coffee

and aromatic freshly brewed tea with candies or cookies. Come, we'll be glad to see you :)

about us

price list

Atelier service prices

The cost depends on the item, fabric, and scope of work. We will give the exact price after consultation and measurement.

ServicePrice
Hemming trousers / jeansfrom 2,500 ₸
Hemming skirt / dressfrom 3,000 ₸
Zipper replacement (trousers / skirt)from 3,500 ₸
Zipper replacement (jacket)from 5,000 ₸
Zipper replacement (leather / puffer jacket)from 6,500 ₸
Darning and damage repairfrom 2,000 ₸

Minimum prices 'from' are indicated. The final cost depends on complexity — we'll calculate in the calculator below or in WhatsApp.

calculator

How much will it cost

Build your order with buttons — we'll show an estimate and continue the calculation in WhatsApp. No calls or forms.

What You Need
Quantity1
Approximate select service
Write to WhatsApp

The calculation is approximate. The exact cost will be given after inspecting the item and taking measurements.

Steps

How we work

From the first inquiry to the finished product — five clear steps. We accompany you at every stage and keep you informed.

  1. 01

    Consultation and Measurement

    You tell us about the task—by phone +7 (777) 042 70 84, on WhatsApp, or at our location on Birzhan St., 4 k2. The master takes measurements, discusses the style, and immediately gives a clear price.

  2. 02

    Fabric and accessories

    Together we select materials, zippers, lining, and trims to fit your budget and lifestyle. If you already have fabric, we'll assess it and advise on how to cut it with allowance.

  3. 03

    Cutting and preparation

    Gulnara Akhmetova creates an individual pattern based on your measurements and carefully performs the cutting. At this stage, we ensure the fit that will later be perfect.

  4. 04

    Sewing or repair

    The tailors get to work: we sew the garment from scratch or give your item a second life. Complex leather and fur are handled by Sergey Kim, repairs and adjustments by Elena Tsoi.

  5. 05

    Fitting and adjustment

    We invite you for a fitting and fine-tune the fit to the millimeter. We make corrections free of charge until the garment fits as you want.

  6. 06

    Delivery and care

    We hand over the finished product pressed and packaged, and tell you how to care for it. You leave with an item you'll want to wear every day.

Team

Our masters

Behind every stitch is a living person with years of experience and a love for the craft. A designer, tailors, and leather and fur craftsmen who treat your garment as carefully as their own.

Gulnara Akhmetova — Chief Designer-Modeler

Gulnara Akhmetova

Chief Designer-Modeler

18 years of experience

Creates patterns from scratch for any figure — the fit is perfect from the first fitting.

Sergey Kim — Leather and Fur Master

Sergey Kim

Leather and Fur Master

12 years of experience

Brings leather jackets and fur coats back to life — restoration, lining replacement, restyling

Aigerim Nurlanova — All-Round Tailor

Aigerim Nurlanova

All-Round Tailor

9 years of experience

Takes on any alteration — from hemming to complete restyling of a finished garment

Yelena Tsoy — Repair and Fitting Master

Yelena Tsoy

Repair and Fitting Master

15 years of experience

Adjusts to the figure so that the garment fits like made-to-measure

Dinara Seitkazina — Cutter

Dinara Seitkazina

Cutter

11 years of experience

Cuts complex fabrics — silk, chiffon, suiting — without distortion or excess waste

Marat Zhunusov — Men's Wear Tailor

Marat Zhunusov

Men's Wear Tailor

14 years of experience

Sews and adjusts suits and shirts — sets the sleeve, shoulder and waist flawlessly

Olga Pak — Sewing Technologist

Olga Pak

Sewing Technologist

16 years of experience

Develops the sewing sequence and ensures every garment is finished cleanly on the inside

Assel Beketova — Embroiderer

Assel Beketova

Embroiderer

8 years of experience

Hand and machine embroidery, monograms and logos on any fabric

Timur Ospanov — Hardware Replacement Master

Timur Ospanov

Hardware Replacement Master

7 years of experience

Replaces zippers on jackets, boots and bags in one day, neatly and durably

Natalya Li — Curtain and Textile Master

Natalya Li

Curtain and Textile Master

13 years of experience

Sews curtains and lambrequins exactly to the window, with proper draping and fabric weight

Zhanna Suleimenova — Dress and Evening Wear Tailor

Zhanna Suleimenova

Dress and Evening Wear Tailor

10 years of experience

Sews custom dresses for figure and occasion — from business to evening

Andrey An — Outerwear Master

Andrey An

Outerwear Master

17 years of experience

Repairs and alters coats and down jackets — insulation, new lining, fit

cases

Our Cases

Real work of the Azhur atelier: one item — one story and precise handwork.

Wedding Dress — Full View
Wedding Dress — Close-Up
Bride Before the Wedding

Wedding Dress Fitted in Two Days

Request: The dress fit perfectly, but there was no time for tailoring — found a ready-made one that needed taking in at the waist and shortening the bodice

We did: Took in the bodice to fit, adjusted the corset part, corrected the length so the dress fit like a glove

from 4,000 ₸ · master Gulnara Akhmetova

Custom Evening Dress — Full View
Custom Evening Dress — Close-Up
Regular customer, loves custom tailoring

Evening Dress Made from Silk from Scratch

Request: Wanted a dress made of dark green silk for his wife's anniversary, based on his own sketch

We did: Took measurements, made a pattern, sewed the dress to an individual pattern with lining and a concealed zipper

from 30,000 ₸ · master Aigerim Nurlanova

Men's Blazer — Full View
Men's Blazer — Close-Up
Manager, lost 12 kg

Blazer After Weight Loss — Like New

Request: Favorite business blazer became too big, hated to throw it away

We did: Took in the blazer at the side seams and shoulders, moved the buttons, tidied up the lining

from 4,000 ₸ · master Sergey Kim

Leather Jacket — Full View
Leather Jacket — Close-Up
Owner of the Leather Jacket

Zipper Replacement on a Leather Jacket

Request: Zipper jammed and broke on an expensive leather jacket

We did: Carefully removed the old zipper without damaging the leather, sewed in a new reinforced metal zipper in matching color

from 3,500 ₸ · master Elena Tsoi

Living Room Curtains — Full View
Living Room Curtains — Close-Up
Family After Moving

Altering Curtains for New Windows

Request: Brought old curtains to the new apartment — windows are higher, curtains are too short

We did: Re-hemmed curtains to new window height, extended the bottom with matching fabric, refreshed hem and fastenings

from 3,000 ₸ · master Gulnara Akhmetova

Drape coat — full view
Drape coat — close-up
Woman, keeps her mother's coat

Restoration of mother's coat

Request: Mother's drape coat was worn at cuffs and collar, but precious as a memory

We did: Restored collar and cuffs, replaced lining, restored lapel shape and steamed

from 6,000 ₸ · master Elena Tsoi

Jeans — full view
Jeans — close-up
Student

Jeans adjustment to fit

Request: Favorite jeans too long and loose at waist after belt

We did: Hemmed preserving factory stitch, took in waist and side seams to fit

from 2,500 ₸ · master Sergey Kim

Knit sweater — full view
Knit sweater — close-up
Mom on maternity leave

Saving a favorite sweater

Request: Favorite knit sweater stretched and seam on sleeve came apart

We did: Restored knit shape, neatly sewed sleeve seam, reinforced cuffs

from 4,000 ₸ · master Aigerim Nurlanova

Graduation dress — full view
Graduation dress — close-up
High school graduate

Graduation dress exactly to fit

Request: Ready-made graduation dress needs adjustment: too long and loose in bust

We did: Shortened hem with edge finish, took in bodice at bust and waist, tightened straps

from 4,000 ₸ · master Gulnara Akhmetova

Women's pantsuit — full view
Women's pantsuit — close-up
Businesswoman

Custom-made pantsuit

Request: Ordered a pantsuit for important meetings

We did: We tailored a jacket and trousers to individual measurements, adjusted the jacket at the shoulders, and finished the trousers with creases.

from 30,000 ₸ · master Aigerim Nurlanova

Mink fur coat — overall view
Mink fur coat — close-up
Owner of the mink fur coat

Mink fur coat repair

Request: The fur on the coat came apart at the seam and a loop tore off

We did: Restored the fur seam using the furrier method, reinforced the loop, refreshed the lining near the fastener

from 6,000 ₸ · master Elena Tsoi

Children's winter jacket — overall view
Children's winter jacket — close-up
Father of two children

Urgent zipper replacement on a jacket

Request: The zipper on a children's winter jacket broke right in the middle of the cold spell

We did: Replaced the zipper with a separating frost-resistant one, checked the slider movement, reinforced the bottom of the fastener

from 3,500 ₸ · master Sergey Kim

useful

Clothing tailoring and repair in Almaty: atelier services, prices, and how to choose a master

Gulnara Akhmetova chief designer and pattern maker of the Azhur atelier Published: Updated: 9 min read

Eighteen years behind a sewing machine taught me one thing: a well-fitting garment doesn't just change a wardrobe—it changes how a person carries themselves. I'll break down what an atelier can do, how much it costs, and how to choose a master in Almaty you can trust with your favorite items.

What an atelier can do: types of work

An atelier is not just hemming trousers. We divide our work into five areas: repair, alteration for fit, custom tailoring, leather and fur items, curtains and textiles.

Clothing Repair

Clothing Repair in Almaty covers most everyday tasks: zipper replacement, darning, seam and lining restoration. We replace zippers on trousers, jackets, boots, and down jackets—separating, invisible, frost-resistant. We restore unraveled knitwear, patch leather, fix pockets, loops, and belts. It's cheaper to replace a zipper on a winter jacket before the cold: in summer, it's easier to find a separating zipper of the right color and length to match the fabric, while in season, popular sizes run out quickly.

Fitting

Garment fitting adjustments involve the fit at the shoulders, waist, and hips—not just 'take in a couple of centimeters.' We take in and let out jackets, dresses, trousers, and coats, adjust length while preserving the factory stitch, and move buttons after weight changes. It's almost always worth showing a ready-made item from a sale to a tailor before the first wear: factory fit is designed for an average figure, and 30–40 minutes of work turns 'hangs like a sack' into 'made for me.'

Custom tailoring

Custom tailoring starts with a sketch and measurements, not a ready-made pattern. We sew dresses, suits, skirts and blouses using custom patterns — from the first fitting to the finished look, with lining and concealed zipper. If you're sewing for a specific date, allow 2–3 weeks for a silk dress or suiting wool: natural fabrics 'settle' after cutting, and it's better to take the allowance for this shrinkage at the second fitting, not on the day of pickup.

Work areas of the Azhur atelier and timelines

AreaWhat’s includedTimeFrom
Clothing Repairzippers, seams, lining, darning20 min – 2 days2 500 ₸
Fittingtaking in, length, fit1–3 days4 000 ₸
Custom tailoringdresses, suits, skirts1–3 weeks30 000 ₸
Leather and Furrestoration, alteration, zippers2–7 days6 000 ₸
Curtains and Textilessewing, height adjustment2–5 days3,000 ₸/m

How much does it cost and how long to wait

The exact price is quoted at the atelier after inspecting the item — too much depends on the fabric and the scope of work. But we can give guidelines and timelines, and I've gathered them below.

What determines the cost of repair and tailoring

  • Item and fabric: suit wool and silk require handwork — this is more expensive than denim or knitwear.
  • Scope: replacing one zipper and re-cutting a coat are different categories in terms of time and price.
  • Urgency: work done 'while you wait' in 20–30 minutes costs more than a planned order in 2–3 days.
  • Findings: a concealed zipper or frost-resistant separating zipper adds to the cost of materials.
  • Condition of the item: restoring a worn collar is more complex than hemming the bottom — allow extra time.

Express repair in 20–30 minutes

Urgent repairs—replacing zippers, hemming, minor darning—the master at 'Azhur' does in 20–30 minutes on the day of visit. At Birzhan St., 4 k2, a hardware specialist works, so common zippers, threads, and lining are in stock; complex leather or fur repairs take 2 to 7 days. Before visiting, photograph the damage and send it via WhatsApp—so we can check in advance if the needed zipper is available in the right color and length, and you won't have to come twice.

Tailoring and fitting timelines

We complete fitting adjustments in 1–3 days, custom tailoring in 1–3 weeks depending on the item. A medium-complexity dress takes 7–10 days, a suit with a jacket takes 2–3 weeks, curtains to window height take 2–5 days; the deadline is recorded in the receipt upon acceptance. For an event with a fixed date — a wedding or graduation — come 3–4 weeks in advance: this leaves room for a second fitting and a safety margin if the fabric behaves differently after cutting.

How we set the price

We quote the price and timeline before starting work and write them in the receipt — not a tenge above the agreed amount. If a hidden defect is discovered during the process, such as a decayed lining under a ripped seam, the master stops and agrees on an additional payment separately, with no surprises on the day of pickup. Ask to record not only the amount but also the scope in the receipt: a description like 'taking in the jacket at the side seams and shoulders' protects both parties better than a general 'adjustment'.

How to choose an atelier in Almaty

You recognize a good atelier not by the price list in the window, but by the first minutes of conversation. Here's what I advise you to look for when bringing an item to an unfamiliar tailor.

What to look for in the first minutes

  • Looks at the item, not the price list: the tailor first feels the fabric and asks questions, then names the price.
  • Asks about fit: where it pinches, how you wear it, for what occasion — without this, adjustments are blind.
  • Offers a fitting: work on the figure cannot be done 'by eye' without you on the mannequin.
  • Records conditions: deadline and amount on the receipt, not 'come back, we'll figure it out then'.
  • Shows work: real 'before and after' photos and reviews on 2GIS or Google say more than a signboard.

Where to read reviews

Reviews of ateliers in Almaty are most reliable on 2GIS and Google Maps, not on the atelier's own website. On 2GIS, you can see the date, photos of work, and the tailor's responses to criticism; Instagram shows a curated portfolio, while real recommendations in neighborhood chats complete the picture. Don't read the fives, but the threes and fours: that's where you see how the atelier handles mistakes — whether they redo it for free or argue, and that's more important than a dozen routine praises.

Guarantee and alterations

Normal atelier practice is free alterations if the item doesn't fit after agreed work. At our 'Azhur', alterations due to our fault are free: if a jacket pulls at the shoulder after taking in, the tailor fixes the fit at no extra charge, and we discuss the warranty boundaries at intake. Clarify this boundary right away: rework due to the tailor's fault and a new adjustment due to weight change are different cases, and an honest atelier will explain the difference before you leave your item.

Fabrics, threads, and notions

The result depends not only on the tailor's hands but also on the materials. What we select for each garment and why it affects wear life.

What fabrics and materials we use

At 'Azhur', we work with natural and blended fabrics: suiting wool, silk, dress cotton, linen, knitwear, drapery textiles, leather, and fur. For sewing, we select material by season and wear characteristics; for alterations, we preserve the original fabric of the garment, buying only lining or inserts to match. Bring a fabric sample with seam allowance along with the garment: matching thread and lining exactly by a photo on your phone is nearly impossible — the screen distorts the shade, and the seam will show the mismatch in the light.

Threads, zippers, and lining

  • Threads: selected by fabric composition and color — reinforced for denim, fine for silk.
  • Zippers: invisible for dresses, separating frost-resistant for winter jackets, metal for leather.
  • Lining: viscose and twill for jackets and coats, so the garment glides without pulling.
  • Findings: Buttons, hooks, snaps, and eyelets from trusted suppliers, rated for the garment's stress.

Leather and Fur

We restore and re-cut leather and fur items: replace zippers and lining, repair seams using the furrier method, refresh worn cuffs and collars. A leather jacket can be taken in to fit your figure, and a mink fur coat can be repaired along a split fur seam and have a loop replaced; the timeline takes from 2 to 7 days. Bring leather and fur for assessment before you decide to throw them away: restoring the collar and cuffs costs several times less than a new item, and at arm's length, a restored seam is almost indistinguishable from a factory one.

How to order tailoring or repair at Azhur

The path from 'I have an item' to the finished product fits into a few simple steps. I'll tell you how it works with us and where to find us.

Where the order begins

An order at 'Azhur' starts with a consultation and measurement—free, by appointment or walk-in. You tell us about the task by phone, on WhatsApp, or at our location on Birzhan St., 4 k2; the master takes measurements, discusses the style, and immediately gives a clear price and timeline, then comes cutting, fittings, and delivery. For the first meeting, bring a reference garment that fits you well: the master will capture your preferred proportions more accurately than from words like 'a bit looser at the waist.'

Stages of work

  • Consultation and measurements: we discuss the task, the tailor takes measurements and gives the price.
  • Receipt: we record the scope, amount, and timeline — this is your insurance.
  • Cutting and sewing: the pattern maker creates the pattern, the tailor sews according to it.
  • Fittings: for custom sewing, we schedule 2–3 fittings to ensure a perfect fit.
  • Delivery: we hand over the finished item; alterations due to our fault are free.

Where to find us and how to get in touch

Find us at Birzhan St., 4 k2 in Almaty; we're open Monday to Saturday from 10:00 to 20:00 and Sunday from 11:00 to 18:00. To book, send a photo of the damage, or agree on a timeline, it's easiest via WhatsApp—we reply during working hours, and for urgent repairs, no appointment is needed, just come with the item. Before traveling across the city, send us a photo and a few words about the task: we assess zipper replacement or minor hemming remotely and immediately tell you whether it's done 'while you wait' or needs to be left.

What to keep in mind

I've gathered five guidelines that make choosing an atelier and placing an order no longer a gamble — regardless of whether you're bringing trousers to hem or having a dress made from scratch.

Briefly about the main points

  • Price — after inspection: choose a master who names the price without looking at the item with caution.
  • Terms — in the receipt: the timeline, amount, and scope of work must be recorded before starting.
  • Guarantee — not just in words: clarify what is included in the free alteration and what counts as a new correction.
  • Reviews on 2GIS and Google: read the threes and fours, they show behavior when there's an error.
  • Fabric — matching in tone and season: a fabric sample and a reference item save fittings and nerves.

reviews

What our clients say

4.9

Our rating
30 reviews on the site

4.8

Google
214 reviews

4.9

Yandex
168 reviews

4.7

2GIS
96 reviews

508

Total reviews
website + maps

✓ verifiedWebsite

Hemmed jeans quickly, for 2500. Now they fit perfectly, thanks!

Aliya Seitkazy№ 2024-148 ·
✓ verifiedGoogle

Brought my favorite leather jacket, the seam on the sleeve had come apart and the lining was hanging. I thought about throwing it away. Sergey restored everything, it became like new, I paid 6500. Very pleased with the work, neat and unhurried.

Customer photo
Azhur workshop: Dmitry, thank you for the kind words! Wear them with pleasure.
Dmitry Kovalyov№ 2023-067 ·
✓ verifiedYandex

I had a dress sewn for my daughter's wedding. Gulnara took measurements, suggested a style, we discussed everything. It cost 38000, but it's worth it — fits like a glove. All the guests asked where I ordered it.

Customer photo
Gulmira Akhmetova№ 2024-203 ·
✓ verifiedWebsite

Changed the zipper on the jacket for 3500. Everything's fine, but I waited a day longer than promised. Overall okay.

Yerbol Zhumash№ 2023-189 ·
2GIS

Ordered curtains for the living room, at 3000 per meter. Excellent quality, the fabric was matched to the wallpaper. I recommend.

Ainur Kaliyeva№ 2024-312 ·
✓ verifiedGoogle

Lost 12 kg, my whole wardrobe hung like a sack. Brought three suits for taking in. Aigerim adjusted everything to my figure, it cost 4000 per item. Now I look like a picture, didn't have to buy anything new. Huge thanks!

Azhur workshop: Marat, congratulations on the result and we are glad to have helped refresh your wardrobe!
Marat Ospanov№ 2025-044 ·
✓ verifiedWebsite

Podshili bryuki muzhu za 2500, vse bystro i akkuratno. Budem prihodit eshe

Olga Petrova№ 2024-101 ·
Yandex

Replaced zippers on boots and a jacket. Done in one day, 3500 each. The craftsmen were pleasant, explained everything. Satisfied.

Zhanna Bolatova№ 2023-145 ·
✓ verified2GIS

I had the lining of my suit replaced, it was 6000 tenge. The quality is excellent, the craftsmen are very meticulous. Thank you!

Customer photo
Aigerim Nurlankyzy№ 2024-267 ·

questions

Frequently Asked Questions

How long does it take to sew a custom dress?

On average, custom dressmaking takes from 10 to 20 days — it all depends on the model, fabric, and number of fittings. We also take on urgent orders, so it's better to come in advance, especially before a celebration. The chief designer Gulnara Akhmetova will draw up a clear schedule with fitting dates for you.

What is the starting price for custom sewing, and how much will it cost specifically for me?

Custom dressmaking starts from 30,000 ₸, and simple jobs like hemming trousers from 2,500 ₸. We give an exact price after seeing the model, fabric, and taking measurements, because the cost honestly depends on the complexity of cutting and finishing. Come for a consultation — it's free, and you'll get a specific figure right away.

Can you adjust clothing to fit if it doesn't sit perfectly?

Of course, this is one of our favorite tasks — taking in and adjusting to fit starts from 4,000 ₸. Our repair and fitting master Elena Tsoi will adjust the garment at the shoulders, waist, and length so it fits like a glove. Sometimes a few precise stitches turn an ordinary purchase into a piece that gets you compliments.

What if the item still doesn't fit after the work?

We always invite you for a fitting before handing over the order to make sure everything fits perfectly. If something needs adjusting on our part, we'll fix it for free — it's a matter of our reputation. Your feeling of 'that's it' from the garment is more important to us than closing the order quickly.

Do you come to measure curtains or do I need to come to you?

For curtains and textiles, we offer on-site measuring in Almaty — so we see the windows, height, and lighting and don't miss a centimeter. Sewing and adjusting curtains starts from 3,000 ₸ per meter; we'll give the exact amount after measuring. Book by phone +7 (777) 042 70 84 or via WhatsApp, and our master will come at a convenient time.

Can you remake or refresh an old beloved coat or fur coat?

Yes, we are very happy to give beloved items a second life — we recut, change the style, renew the lining and hardware. Repair of leather and fur items starts from 6,000 ₸, and this is handled by Sergey Kim, who has 12 years of experience specifically with these materials. Bring the item — we'll honestly tell you what's feasible and what's better left as is.

Do you offer a guarantee on your work?

Yes, we stand behind every stitch: if something comes apart or a zipper fails due to our fault, we'll fix it for free. Replacing a zipper on a jacket or jeans, by the way, costs from 3,500 ₸ and holds securely. We sew as if for ourselves, so reworks are extremely rare.

What fabrics do you work with, and can I bring my own?

We work with any fabrics — from light silk and chiffon to dense coat wool, leather, and fur. You can and should bring your own fabric if you already have that special one; if you're unsure, our universal tailor Aigerim Nurlanova will advise what works best with the chosen style. The main thing is that the material and the idea get along.

How can I pay for the order, and is a deposit required?

We accept cash, card, and bank transfer — whichever is convenient for you. For custom tailoring, we take a small deposit for fabric and materials, and the balance after the final fitting when you're happy with the result. For minor repairs and adjustments, a deposit is usually not needed — you pay upon receipt.

blog

Atelier Blog

Useful articles about tailoring, repair and clothing care.

contacts

How to Find Us

Address
Almaty, Birzhan St., 4 k2

Working Hours
Mon–Sat 10:00–20:00, Sun 11:00–18:00

Phone
+7 (777) 042 70 84

How to Find Us

contacts

Address:
Almaty, Birzhan St., 4 k2
Working hours:
Mon–Sat 10:00–20:00, Sun 11:00–18:00
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+7 (777) 042 70 84